Real Estate

Welcome to Ottu's Real Estate Plugin, designed to streamline property management and rental transactions for premises owners.

The Ottu Real Estate Plugin is tailored to meet the specific needs of premises owners seeking efficient management solutions for their rental properties. With seamless integration into Ottu's online payment management system, merchants gain access to a user-friendly dashboard equipped with a myriad of features to simplify property management tasks and enhance the rental experience for both owners and tenants.

  • Dashboard Access: Each merchant is provided with exclusive dashboard credentials, granting them secure access to a centralized hub for managing their property portfolios and rental transactions.

  • Property Management: Merchants can effortlessly add new properties, update property details, and monitor occupancy status directly from the dashboard, streamlining the process of listing and managing rental properties.

  • Tenant Management: The plugin facilitates the addition of new tenants, enabling merchants to efficiently onboard new tenants, manage lease agreements, and oversee tenant-related transactions with ease.

  • Invoice Monitoring: Merchants can conveniently monitor invoices and track payment transactions in real-time, ensuring timely rental payments and financial transparency throughout the tenancy period.

  • Contract Management: From the dashboard, merchants have the flexibility to terminate contracts, perform manual transactions, adjust rental prices, and request advance payments, offering greater control over rental agreements and lease terms.

  • Reports and Analytics: The Reports Tab provides merchants with valuable insights into upcoming contract expirations and a comprehensive summary of contract details, empowering informed decision-making and proactive management of rental properties.

The Ottu Real Estate Plugin dashboard streamlines property management tasks, offering tools like unit categorization and financial oversight. Its Main Listings section serves as a central hub for property, tenant, and contract management, providing insights into rental operations. With intuitive actions for contract creation and payment management, merchants can optimize property portfolios and maximize returns efficiently.

Where merchants efficiently manage their rental properties. Subsections like Unit Types, Cash Treasury List, Bank Listing, Profiles, and Property Classifications List provide functionalities for categorizing units, managing finances, organizing profiles, and streamlining property management tasks.

It provides merchants with the ability to categorize their rental units based on specific types, such as commercial or space units.

Adding New Unit Type

Merchants access the Unit Type Section under the Lookup section and click on +ADD NEW UNIT TYPE. This action will prompt a form to appear, where merchants can fill out the required information:

  • Unit Type Name (EN):

    Provide a descriptive name for the unit type in English.

  • Unit Type Name (AR):

    Provide a name for the unit type in Arabic.

  • Unit Type Description:

    Add a detailed description of the unit type, outlining its characteristics or features.

  • Choose whether it is commercial or Space Unit:

    Select the appropriate option to indicate whether the unit type is commercial or space-based.

    • Sapce Unit checked: The unit's space will be considered when verifying availability. Merchants will set rental prices on a per meter basis when listing a unit on a property. During the rental agreement process, the total rent will be calculated based on the specified unit space. The merchant may enter into a rental agreement for either the entire unit or a portion of its space.

Once all required information is provided, merchants can save the form. The new unit type will then be added to the Unit Type List can be accessed within Unit Types section.

Within this section, merchants can access an organized list of existing cash treasuries associated with their rental properties and create new cash treasury.

This functionality is particularly useful when merchants need to allocate manual payments to specific cash treasuries, when choosing Cash as the payment method.

Adding New Cash Treasury

Merchants have the option to add new cash treasuries as needed, enabling them to create separate accounts for different rental properties or financial purposes.

Upon accessing the Cash Treasury List section, merchants will find a button labeled +ADD NEW Treasury located at the top right corner. Clicking on this button initiates the process of adding a new cash treasury. A form will be presented to the merchant, requiring the following information to be filled out:

  • Cash Treasury Name (EN):

    Provide a descriptive name for the cash treasury in English.

  • Cash Treasury (AR):

    Provide a name for the cash treasury in Arabic.

Once all required information is provided, merchants can save the form. The new cash treasury will then be added to the list of cash treasuries within Cash Treasury List section.

Much like the Cash Treasury List, merchants can add and browse banks they are affiliated with within the Ottu Real Estate Plugin. They can select the required bank when creating manual payments and defining the payment method as Bank.

Adding New Bank

Merchant navigates to the Bank Listing section under Lookup section, and click on the +Add New Bank button. This action will open a form where merchants can fill in the required information.

  • Bank Name (EN):

    Provide the name of the bank in English.

  • Bank Name (AR):

    Provide the name of the bank in Arabic.

Once all required information is provided, merchants can simply save the form. The new bank will then be seamlessly added to the Bank List within the Ottu Real Estate Plugin, as depicted in the figure below.

In this section, merchants can create as many profiles as needed for their business and browse them within the profile list. These profiles play a pivotal role in organizing the rental property management process. When adding a property, the merchant can select a profile for reporting purposes and choose either the same or a different profile for managing invoicing. All invoice correspondence will be associated with the selected invoicing profile, which includes the profile's name, profile's signature, phone number, email address, and profile picture. These details will be used when sending payment links or other invoicing communications upon generating the invoices.

Adding New Profile

Access the Profiles, then click on the +ADD NEW PROFILE button. This initiates the process of adding a new profile, where merchants be prompted to fill in the necessary below details:

  • Profile Name (EN):

    Provide the name in English.

  • Profile Name (AR):

    Provide the name in Arabic.

  • Phone Number:

    Provide the phone number belonging to this profile.

  • Email Address:

    Provide the email address associated with this profile.

  • Upload Profile Picture:

    Add a profile picture for this profile.

  • Upload Signature:

    Attach a signature for this profile.

After entering all necessary details, merchants can conveniently save the form. The new profile will then be seamlessly added to the Profile List, as illustrated in the accompanying figure.

These classifications provide a systematic way to categorize properties based on specific attributes such as location, size, amenities, or rental rates.

By utilizing property classifications, merchants can streamline property management tasks, effectively target potential tenants or buyers, and make informed decisions about their rental properties.

Adding New Property Classification

Access the Property Classifications. Then, simply click on the +ADD NEW CLASSIFICATION button to begin adding a new property classification. Fill out the required information in the form that appears to complete the process.

  • Property Classification Name (EN):

    Provide the name in English.

  • Property Classification Name (AR):

    Provide the name in Arabic.

Upon inputting all essential information, merchants can effortlessly preserve the form. Subsequently, the new property classification seamlessly inserted into the Property Classifications List within the Ottu Real Estate Plugin, as depicted in the accompanying figure.

All the lists under the Lookup section empower merchants to edit each item by clicking on the three dots at the end of each row, then selecting the edit option.

The Main Listings section of the Ottu Real Estate Plugin serves as a comprehensive hub for property and tenant and contract management, invoice generation and tracking, and financial transaction oversight. Within this section, users can efficiently manage their properties, tenants, and contracts, streamline the invoicing process, and gain insights into financial transactions.

The Property Management section in the Ottu Real Estate Plugin empowers merchants to efficiently oversee their properties. It offers a comprehensive list of properties information such as addresses, associated contracts, and unit availability status. Additionally, a filter button allows for easy refinement of displayed properties based on specific criteria, facilitating easier browsing and management.

The Property Management section in the Ottu Real Estate Plugin offers several key features:

  • Efficient Property Oversight: Merchants can efficiently oversee all properties they own within the Ottu Real Estate Plugin.

  • Comprehensive Property List: This section provides merchants with a comprehensive list of their properties, accompanied by essential information for each property.

  • Accessible Property Details: Merchants can easily access details such as the property's address, contracts related to the property, and the number of units associated with it.

  • Unit Availability Status: The subsection displays the availability status of each unit, indicating how many units are available for renting and how many units are currently occupied.

  • Filter Functionality: Merchants can utilize a filter button to refine the displayed properties based on specific criteria, facilitating easier browsing and management.

Adding New Property

To add a new property, the merchant navigates to the Property Management section and clicks on the +ADD PROPERTY button. Subsequently, the merchant is redirected to the form for adding a new property, where the following information must be filled out:

  • Property Name (EN):

    The name of the property in English.

  • Property Name (AR):

    The name of the property in Arabic.

  • Address:

    The physical address of the property.

  • Province:

    The province where the property is located.

  • Town:

    The town or city where the property is situated.

  • Property Classification:

    The classification or category of the property. For further information about Property Calssification, please refer here.

  • Reporting Profile:

    The profile used for reporting purposes. For further information about Profile, please refer here.

  • Invoice Profile:

    The profile used for invoice reporting purposes. For further information about Profile, please refer here.

  • Gateway:

    The payment gateway associated with the property.

  • Allow Cash Payment:

    Option to enable or disable cash payments (Check or Uncheck).

Clicking on ADD UNIT TYPE WITH UNIT will prompt the merchant to add both the unit type and units or edit existing ones.

Unit Type:

The merchant has the option to select from existing unit types that have been previously created or to add a new unit type. To add a new unit type, the merchants click on the ADD UNIT TYPE button, which prompts them to fill in the required information. See here

Add units:

the merchant is required to click on the ADD OR EDIT UNITS button, which will then prompt them to fill out the form below.

After specifying the number of units to be added and their respective prices, the merchants should proceed by clicking the ADD button. Subsequently, they will need to provide details such as UNIT NUMBER, FLOOR, DISCOUNT, and specify whether this discount will be applied on a fixed or percentage basis, as illustrated below.

How to edit property?

Merchants can easily edit a property by clicking on the property's name within the property list under property mangement section. This action automatically redirects them to a form similar to the one used for adding a new property, but filled with information related to the selected property. From there, merchants can modify any information, edit existing units, or add new units as needed.

Merchants have the option to create contracts directly from the property list. For more information on contract creation, please refer to the How to create new contract section.

Tenant and Contract Management

This section provides merchants with extensive access to essential details concerning their tenants, and contracts within the Ottu Real Estate Plugin.

Expanded View (default)

In the default mode, information is structured to list all tenants, with each tenant followed by a listing of contracts associated with it, as demonstrated below:

  • Tenant(1) ...........

    • Contract (1) .....

    • Contract (2) .....

    • Contract (3) .....

  • Tenant(2) ...........

    • Contract (1) .....

    • Contract (2) .....

    • Contract (3) .....

  • Tenant's row displays essential tenant information, encompassing details such as the tenant's name, civil ID, phone number, and other pertinent information.

    • Contract's row includes crucial details such as the number of units associated with the tenant and contract, contract number and reference, contract status (active or inactive), start and end dates, and the payment amount.

Additionally, merchants can easily perform various actions by clicking on the three dots at the end of each property's row, including contract renewal, termination, suspension, resumption, and modification. Furthermore, merchants can conveniently execute manual and advance payments and access invoices related to each contract, as ilustrated on below figure.

Additional details about each contract can be obtained by clicking on the dropdown arrow at the end of each contract's row, providing access to essential information, as demonstrated in the figure below.

Unexpanded View

The default presentation displays an expanded view, merchants can easily uncheck the expand box to access a list of their tenants with complete tenant details.

the unexpanded mode enables merchants to access more details about the contracts associated with each tenant by clicking on the dropdown arrow. Additionally, this plugin facilitates merchants to perform various actions by clicking on the three dots at the end of each row, such as contract renewal, termination, suspension, resumption, and modification. Furthermore, merchants can conveniently execute manual and advance payments and access invoices related to each contract.

This user-friendly interface enhances the management of tenant contracts, empowering merchants to efficiently oversee their rental operations and make informed decisions regarding their property portfolio.

At the beginning of each tenant's row within the Tenant and Contract Management section, whether in default or non-default view, there are three dots. By clicking on these dots, merchants have the options to either edit the tenant or create a new contract.

Tenant

What is tenant? A tenant is an individual or entity that occupies or rents property, land, or premises from a landlord or property owner. Tenants typically enter into a contractual agreement, known as a contract, with the landlord, outlining the terms and conditions of the occupancy, including rent payment, duration of the tenancy, and responsibilities of both parties. Tenants may rent residential, commercial, or industrial properties depending on their needs.

Adding New Tenant

By clicking on the +ADD TENANT button within the Tenant and Contract Management section, merchants will be prompted to fill out the following information:

For Residential Tenant Type:

  • Tenant Name (EN):

    Enter the name of the tenant in English.

  • Tenant Name (AR):

    Enter the name of the tenant in Arabic.

  • Civil ID Number:

    Provide the civil ID number of the tenant.

  • Upload Civil ID (Front):

    Upload a scanned copy of the front side of the civil ID.

  • Upload Civil ID (Back):

    Upload a scanned copy of the back side of the civil ID.

  • Passport Number:

    Enter the passport number of the tenant (if applicable).

  • Upload Passport:

    Upload a scanned copy of the passport (if applicable).

  • Nationality:

    Specify the nationality of the tenant.

  • Phone Number:

    Provide the phone number of the tenant.

  • Email Address:

    Enter the email address of the tenant.

  • Select Notification Language:

    Choose the preferred language for notifications.

  • Is Married:

    Indicate whether the tenant is married (Yes/No).

    • When Yes:

      • Civil ID Number:

        Provide the civil ID number of the spouse.

      • Upload Civil ID (Front):

        Upload a scanned copy of the front side of the spouse's civil ID.

      • Upload Civil ID (Back):

        Upload a scanned copy of the back side of the spouse's civil ID.

      • Passport Number:

        Provide spouse's Passport number.

      • Upload Passport:

        Provide scanned copy of spouse's passport.

      • Nationality:

        Specify the nationality of the spouse.

      • Phone Number:

        Provide the phone number of the spouse.

      • Email Address:

        Enter the email address of the spouse.

      • Upload Marriage Certificate:

        Upload a scanned copy of the marriage certificate.

For Limited Liability Company or Listed Company Tenant Type:

  • Tenant Name (EN):

    Enter the name of the company in English.

  • Tenant Name (AR):

    Enter the name of the company in Arabic.

  • Civil ID Number:

    Provide the civil ID number of the company representative.

  • Commercial Registration Number:

    Enter the commercial registration number of the company.

  • Phone Number:

    Provide the phone number of the company representative.

  • Email Address:

    Enter the email address of the company representative.

  • Select Notification Language:

    Choose the preferred language for notifications.

  • Upload Commercial Registration:

    Upload a scanned copy of the commercial registration.

  • Upload Authorized Signatory Confirmation (Only for Listed Company):

    Upload a confirmation document for the authorized signatory.

  • Upload Trade License:

    Upload a scanned copy of the trade license.

  • Upload Authorized Signatory Name:

    Enter the name of the authorized signatory.

  • Upload Attachment 1:

    Upload any additional attachment (if applicable).

  • Upload Attachment 2:

    Upload any additional attachment (if applicable).

  • Upload Attachment 3:

    Upload any additional attachment (if applicable).

Contract

What is contract? A contract is a legally binding agreement between parties that sets out their rights and obligations. In property rental, it establishes terms between the landlord and tenant, including rent, duration of tenancy, rules, and responsibilities. It ensures legal protection and prevents disputes by clearly outlining expectations.

How to create new contract

To add a new contract, there are three methods available, each leading to the new contract form where necessary information must be filled out.

  1. Creating from the Property Management section: From the property list, each property is listed with comprehensive details such as the address, number of contracts, units, rented units, and available units. By clicking on the dropdown arrow as illustrated below,

    a dropdown list of units related to the property, along with their full details, is displayed. After selecting the available units for renting and clicking on CREATE CONTRACT button at the bottom of the unit dropdown list, the merchant will be redirected to the new contract form.

  2. Creating from the Tenants list: Within the tenants list, merchants can easily click on the three dots beside the tenant's name and select the New Contract option. Subsequently, the merchant will be redirected to the new contract form.

  3. Creating from the Action list: Within the Ottu dashboard, merchants can navigate to the New Contract section located under the Actions tab. Clicking on this option will redirect the merchant to the new contract form.

Creating from the property list is the most recommended method, as it provides the merchant with all the necessary information about the property and available units.

New Contract Form

After following one of the three aforementioned methods to create a new contract, the merchant is mandated to input the following information.

  • Tenant Name:

    Name of the tenant associated with the contract.

  • Property Name:

    Name of the property related to the contract.

  • "ADD UNIT":

    Clicking on will prompt the merchant to input the following unit information:

    • Unit Number: Identification number or code for the unit.

    • Unit Type: Type of unit (e.g., apartment, office, etc.). Automatically filled after chosing unit number.

    • Amount: Rent amount for the unit. Automatically filled after chosing unit number.

  • Payment Period:

    Frequency of rent payments (Options: Monthly, Quarterly, Semi-annually, Annually).

  • Contract Start Date:

    Start date of the contract.

  • Payment Start Date:

    Start date for rent payments.

  • Contract End Date:

    End date of the contract.

  • Amount:

    Rent amount for the unit, automatically calculated based on the payment period and the Price defined for the unit(s), Merchant can modify it if necessary.

  • Original Contract Amount:

    The maximum amount that the merchant can request the customer to pay within each phase of payment.

  • Number of invoices for advanced payment:

    Number of invoices for advance rent payment.

  • Insurance Amount:

    Amount of insurance associated with the unit.

  • Contract Reference:

    Reference number or code for the contract.

  • Suspended:

    Indicates if the contract is suspended (Check or Uncheck).

    • When checked:

      • All generated invoices related to this contract are suspended; no payment links will be created for these invoices.

      • Tenants will not be able to pay these invoices online; payment must be coordinated through legal proceedings.

      Merchants can suspend or unsuspend any invoice at any time. To do this, navigate to the Tenant and Contract Management section, select the appropriate tenant and contract, and use the dropdown arrow at the end of the contract row to toggle the suspend option.

  • Upload Contract:

    Option to upload the contract document.

  • Payment Methods:

    Payment methods accepted for rent payment (Options: Cash, Cheque, Bank Transfer, Payment Link, POS (Debit or Credit)).

  • Payment is not in sequence:

    Indicates if the payment sequence is not followed (Check or Uncheck).

    • When checked: It permits a payment to be made even if the preceding payment has not been settled.

  • Indicates if there is no expiration date for the payment link (Check or Uncheck).

    • When checked: The payment links will remain valid indefinitely, without any set expiration date.

Important Note:

Configuration of Payment Sequence and Link Expiration

Both the Payment is not in sequence and No expiration on payment link settings can be configured through the Configuration section located under the Settings tab within the Ottu Dashboard. There, merchants have the flexibility to define settings for each option as follows:

  • For Expiration: Choose between setting an expiration for all contracts, no expiration for all contracts, or defining it on a case-by-case basis.

  • For Payment Sequence: Options include enforcing payment sequencing for all contracts, allowing non-sequential payments for all contracts, or setting this preference individually for each contract.

The invoices tab, located next to the New Contract tab, automatically prepares invoices during contract creation. These invoices reflect payments with date periods up to the plugin activation date, marked as Open Balance, or advance payments, based on the contract details provided. Any changes to related details, such as the number of advance invoices, contract starting date, or relevant prices, are reflected in real-time updates to the invoices.

In the Real Estate plugin, invoices are automatically created and prepared for all rental payments associated with each contract. These payments occur based on the payment frequency defined within the contract form. Through the Generate Invoice section, merchants have the ability to explore all prepared invoices. They have the option to specify the desired property, profile, or period to view all invoices prepared thus far. By clicking on the SHOW button, all relevant invoices will be displayed.

Merchants can only choose the period for previewing the invoice within the range of the plugin activation date till the current month.

In the example below, we specify the period as March 2024 and the property "Doc Building and Villa".

Once the SHOW button is clicked, all the relevant invoices from the date of activation of the Real Estate plugin until the chosen month will be displayed, as demonstrated in the figure below.

Each invoice will be displayed with information such as property, unit information, contract number, contract start and end dates, due date, termination details, and tenant information, along with the following amount information:

Original AMT, Payment AMT,

Discount:

It determines the discount amount, influenced by several factors:

  • The primary factor is the discount rate applied to the units associated with the property linked to the contract.

  • If the payment start date of a contract falls after the contract's start date, the system identifies the period between the contract start date and the payment start date as free. It calculates the value of these days and adds this amount to the total discount.

It is equal to Payment AMT after applying the defined discount. This discount is specified when adding the unit.

Actual Paid AMT:

It refers to the amount that the merchant expects the customer to pay for this invoice. Although the merchant can modify this amount, It can be either more or less than the Paid Amount, but it cannot exceed the original invoice amount.

Invoice Color Code:

From the above example, we notice that each invoice is color-coded to indicate the status of the payment. Below shows what each color refers to.

An Open Balance invoice refers to an invoice with a due date that occurs before the plugin activation date.

After clicking the Show button, the Generate Invoices and Send Links button becomes active. Clicking on it will send the payment link to the customer, if the Payment Link is one of Payment Methods,. Additionally, will list the invoices within the invoices section, which will be further explained in the following section.

Within the Invoices section, merchants can access detailed payment status information, providing them with a comprehensive overview of Total Paid, Pending, Total (Pending + Paid), and Late payments. Additionally, the section offers insights into specific payment states, including Grace, Open, Missed, and In Advance While Contracting. Counters for each payment state are also provided, as illustrated in the figure below.

All invoices generated by the Generate Invoices section are listed within the Invoices table. This table organizes invoices according to the property, offering an overview of the invoices generated for each property. Merchants can delve into more details about each property's invoices by clicking on the dropdown arrow, which reveals all relevant invoices arranged sequentially.

Merchant can send notifications for all generated invoices with a single click on the Notify Payments button.

After accessing the details of the property by clicking on the dropdown arrow as mentioned, clicking on the More Details button at the end of each invoice row will provide additional information about that specific invoice. This includes the Voucher Number, whether it is late, whether it is suspended, and the tenant's email.

The merchant has the ability to send a reminder for the invoice by clicking on the three dots and selecting Payment Reminder, or perfom manual payment against this invoice by choosing Manual Payment. For further details regarding Manual Payment and its usage, please refer to the Manual Payment section.

It offers valuable insights into financial activities, providing merchants with a comprehensive overview of the total generated, total received, and net balance for all transactions.

Additionally, a detailed table presents a history and information for each generated transaction, including essential details such as transaction state, amount, order number, and more, as illustrated in the figure below.

To manage the headers, follow these steps:

  1. From the Ottu Dashboard go to the Real Estate Plugin Tab.

  2. Access the Settings.

  3. In the Table Headers section, you can add or remove headers by dragging them from the right to the left or vice versa (right ⇆ left). This dynamic empowers the merchants to customize the displayed headers according to their preferences.

The "Deleted Paid Transaction" section can be accessed from the Ottu Dashboard under the Real Estate Plugin Tab, specifically under Main Listings section.

The Actions section of the Ottu Dashboard serves as a central hub for merchants to manage and execute various operational tasks efficiently. Merchants can access this section from multiple areas within the dashboard, enhancing flexibility and ease of use.

Accessing Actions:

  1. From the Property Management Section: Merchants can initiate actions by selecting a contract from the contract column corresponding to a property row. Simply scroll to the end of the contract row and click on the three dots to access available actions.

  2. From the Tenant and Contract Management Section: Here, merchants can perform actions by clicking on the three dots at the end of each property's row, providing a straightforward way to manage tenant and contract-related tasks.

  3. From Actions section Within Ottu Dashboard

As mentioned in the previous section, contracts can be created in three ways. One of these methods involves navigating to the New Contract section under the Actions section from the Ottu Dashboard. This action leads to the New Contract form.

Ottu empowers merchants to renew current contracts seamlessly. Merchants simply need to navigate to the Actions and select Renewal Contract. The system will then redirect the merchant to the Renewal Contract Form for further processing.

Renew Contract Form

Once the merchant is redirected to the Renew Contract form, they are required to fill in the following information:

  • Property Name:

    The name of the property associated with the contract renewal.

  • Tenant Name:

    The name of the tenant renewing the contract. It could be selected from a dropdown list containing all the tenants associated with the chosen property name.

  • Parent Contract:

    The original contract that is being renewed. It would be selected from a dropdown list containing all the existing contracts associated with the chosen property name.


The following information will be filled automatically after choosing the parent contract and cannot be modified.


  • New Contract End Date:

    The proposed end date for the renewed contract.


Below will be automatically populated based on the chosen parent contract but can be modified.

  • New Contract Amount:

    Rent amount for the unit.

  • New Original Contract Amount:

    The maximum amount that the merchant can demand the customer to pay within each phase of payment.


  • Contract Reference:

    A unique identifier or code assigned to the contract for tracking and reference purposes.

  • Upload Attachment:

    Any relevant documents or attachments related to the contract renewal.

  • Payment Methods:

    Available options for payment (Cash, Cheque, Bank Transfer, Payment Link, POS).

  • Payment is not in Sequence:

    Indicates whether payments can be made out of sequence according to the terms specified in the contract.

  • Specifies whether the payment link has an expiration date or not.

Terminating a contract with a tenant is made easy through the Terminate Contract section under Actions. Upon navigation, a termination form is presented, where merchants need to fill in certain required information while the remainder is automatically populated.

Terminate Contract From

  • Property Name:

    Specify the property for which contracts are to be terminated.

  • Tenant Name:

    Provide the name of the contracted tenant.

  • Contracts:

    Choose from a dropdown list containing all contracts associated with the specified property and tenant.


The following information will be automatically filled after selecting the parent contract and cannot be modified:


  • Terminate Date:

    The date when the contract is considered terminated.

  • Actual Leave Date:

    The date when the tenant is expected to vacate the property.

  • Leave Notice Date:

    This indicates the date when the tenant informs the property owner about their planned departure.

Ottu empowers the merchant to execute manual payments through a streamlined process. Merchants simply need to navigate to the Manual Payment section under the Actions section, where they will find a Manual Payment form to fill out.

To initiate a manual payment, invoices must be generated through the Generate Invoices section beforehand.

Manual Payment Forms

  • Property Name:

    Refers to the specific property for which the manual payment is being conducted.

  • Tenant Name:

    The name of the tenant for whom the manual payment is being made.

  • Contract:

    From the dropdown list, choose the contract linked to the specified property and tenant, and which has unpaid and generated invoices through the Generate Invoice feature.

  • Not Paid Invoices:

    This list shows the invoicing periods connected to the selected contract.

  • Payment Date:

    The date on which the manual payment is made.

  • Payment Methods:

    The method used to make the payment. The available options are displayed based on the payment methods selected while creating the contract. Please refer to the contract's Payment Methods for more details.

  • Bank:

    The involved bank name, if the payment is made via bank transfer. Merchants can add or remove banks via Bank Listing section.

  • Cheque No:

    Cheque number if the payment is made by cheque.

  • Cheque Date:

    Date of the cheque if the payment is made by cheque.

  • Cash Treasury:

    Treasury details if the payment is made in cash. For more information about cash treasury, please refer to Cash Treasury List section.

  • Reference No:

    Reference number associated with the payment.

  • Price:

    Automatically populated based on the selected not paid invoices.

  • Receipt Voucher Reference:

    Reference number of the receipt voucher associated with the payment.

To unit edit price, merchant needs to navigate to the Edit Price section under the Actions section, then merchant will need to follow below steps

  1. Merchant Provides the property name to which the required unit belongs.

  2. Merchant selects the unit number.

  3. The system will automatically display the relevant unit information, including:

    • Current unit amount.

    • Current unit discount and type of this discount.

    • Current unit net amount. Please check add new unit section.

  4. Merchant provides the new unit price.

  5. Merchant provides the new unit discount and type of this discount, if appliable.

  6. Then New Unit Net Amount will populated automatically.

Modifying Contract Values

Merchants have the capability to modify contract values at any time through the contract modification process, which can be performed via two methods within the Ottu Dashboard:

  1. From the Property Management Section: To initiate a contract modification, merchants can select a contract from the contract column associated with a specific property row. Scroll to the end of the contract row and click on the three dots to access the "Modify Contract" option.

  2. From the Tenant and Contract Management Section: Contract modifications can also be made by clicking on the three dots at the end of each property’s row , then select Modify Contract option.

After selecting the "Modify Contract" option, a form will be displayed. This form, as illustrated in the below figure, contains all details associated with the contract, offering the merchant the opportunity to modify contract paid amount.

Merchants have the option to request customers to make advance payments. To send a request for an advance payment, merchants can navigate to the Advance Payment section located under the Actions tab in the Ottu dashboard.

Key Notes:

  • The number of advance payments should be specified during the contract creation. This parameter is defined here.

  • There are two types of advance payments available:

    1. Advance Payment During Contracting: This type of payment is defined and processed during the contracting phase. Specific parameters are set at this stage to determine the number of the advance payment.

    2. Advance Payment After Contracting: This type of payment is initiated after the contracting process is complete. Detailed explanations and procedures for triggering these payments are provided within this section to guide merchants through the process.

  • To generate the advance payment request, merchants should select the necessary invoices. This selection may not be in sequence if the merchant has enabled the option to allow payments not in sequence while creating the contract. This parameter can be verified here.

  • If Payment is not in sequence is not marked, customers must pay previous invoices before making advance payments.

How to send Advance Payment Request?

To send an advance payment, merchants should first navigate to the Advance Payment section. From there, they need to select the property name and tenant name. The relevant contracts associated with these parameters will be automatically populated under the contract input. Merchants should then choose the appropriate contract considering this Key Notes. Once selected, the advance payment will be populated automatically, as illustrated below.

  • After selecting the required advance payment, if the merchant proceeds with saving without checking the Manual Payment option, an email will be sent to the tenant requesting them to pay for the advance payment.

  • If the merchant checks the Manual Payment box, they will proceed with the selected advance payment using the same process as manual payment. For more information, please refer to the Manual Payment section.

The results of actions such as creating a new contract, renewing a contract, terminating a contract, manual payment, and advance payment are all accessible under the Action Listings section on the Ottu dashboard. These outcomes are organized by the actions performed and provide merchants with the ability to track and manage their activities.

This section displays a list of all contracts, providing basic information such as ID, creation date, initiator, tenant name, property, unit number, contract start and end dates, and contract reference. Merchants can access further details by clicking on the dropdown arrow at the end of each contract row.

To roll back a new contract, merchants can simply click on the three dots, as illustrated in the figure below.

This section offers the same details and functionality as the New Contract List, including the ability to access more details and roll back the renewal process. However, it specifically displays contracts that have been renewed.

It presents basic information of the terminated contract such as ID, creation date, initiator, tenant name, property, unit number, contract start and end dates, along with the termination date. Merchants can access additional details and rollback the termination process for each contract in a similar manner as the New Contract List.

This section displays all the advance payment requests, with each row representing an advance payment request and showcasing basic details including Contract ID, creation date, initiator, tenant name, property, unit number, contract start and end dates, contract reference, and advance amount. By clicking on the three dots action, merchants can access options to rollback the advance payment associated with the presented row.

Clicking on any row will prompt a popup window with two tabs. The Contract tab provides comprehensive details of the contract associated with the advance payment request selected by clicking on its respective row. The second tab, Invoices, allows merchants to review the paid advance payments associated with this particular advance payment request.

One advance payment request, could include more than one invoice.

Merchants can find all manual payments listed with details such as ID, Creation Date, Initiator, Property Name, Unit Number, Due Date, and Amount. Each row represents one manual payment, and at the end of each row, there is an action button. By clicking on this button, merchants have the option to rollback the manual payment.

In the realm of Real Estate plugins, there are three primary entities: Property, Tenant, and Contract. To comprehend the functionalities of this plugin.

let's delve into a demonstration of a typical renting scenario.

  • Property name: Doc Building and Villa. This property comprises a building with 12 floors (totaling 12 units) and an independent villa spanning 6 stories (totaling 6 units), in total there 18 units for Doc Building and Villa property. For futher inforamtion about how adding a new property, please refer to the Add New Property section.

  • Tenant name: Doc Tenant.

  • Contract: As mentioned earlier, creating a new contract can be approached in three ways. In this instance, we'll demonstrate creating a new contract through the Property Management section. By navigating to the Property List section within Property Management section. Locate proporty named Doc Building and Villa, and examining the associated Contracts column, we can observe the existing contracts associated with this property. Currently, there are four contracts linked to this property. To access details of these contracts, simply click on the dropdown arrow next to the contract number.

By clicking on the dropdown list next to Units, we will get a list contains all the units related to this property with full details select Unit 11 and proceed to create a new contract.

Then we will redirect to the new contract form, it will be included details such as Contract Start Date: 26-02-2024, Contract End Date: 25-02-2025, Payment Start Date: 26-02-2024, Monthly Amount: $200, with 3 Advance Payments.

Upon selecting three advance payments during contract creation, the system will automatically generate three corresponding invoices. These invoices can be conveniently accessed during the contract creation process and will be listed under the Invoices tab located next to the New Contracts tab, as depicted in the illustration below.

After saving the contract, it becomes unmodifiable. Merchants are limited to performing the following actions:

  1. Terminate the contract: Please refer to the Terminate Contract section for further details on terminating contracts.

  2. Rollback the contract: For rolling back the contract, please consult the New Contract List section.

For Invoices and Payments: The Generate Invoice section allows merchants to access pending invoices for the next month. By inputting the property name and selecting the desired period (e.g., Mar-2024), merchants can view all non-generated payments linked to the specified property and period. As there are three paid advance payments covering the defined period, the system will not display any pending invoices for unit 11.

Ottu's Real Estate Plugin is a software solution designed to streamline property management and rental transactions for premises owners. It offers a user-friendly dashboard with various features tailored to meet the specific needs of property owners seeking efficient management solutions.

Property classifications offer a structured method for organizing properties according to various characteristics like location, size, amenities, and rental rates. This systematic approach aids in simplifying property management duties and enhances the ability to effectively reach and engage potential tenants or buyers.

Yes, Ottu's Real Estate Plugin seamlessly integrates with Ottu's online payment management system, ensuring streamlined rental transactions and financial transparency.

Yes, you can edit property details by clicking on the property's name within the property list under the Property Management section. This action redirects you to a form where you can modify information or add/edit units as needed.

There are three methods to create a new contract: from the Property Management section, Tenants list, or Actions section. Each method leads to a new contract form where you input information such as Tenant Name, Property Name, Unit details, Payment Period, Contract Start/End Dates, Contract Amount, and Payment Methods.

Yes, you can upload contract documents by selecting the Upload Contract option in the New Contract form. This allows you to attach relevant documents for reference and legal purposes.

Invoices are automatically prepared during contract creation, reflecting payments with date periods up to the plugin activation date or advance payments based on contract details provided. Any changes to related details are reflected in real-time updates to the invoices.

The process of generating invoices in Ottu's Real Estate Plugin involves navigating to the Generate Invoices section. Merchants can specify the period for which they want to display invoices. Once the period is specified, invoices relevant to that period will be shown. Merchants can then generate these invoices by clicking on the Generate Invoices and Send Payment Links button. For more detailed information, please refer to the Generate Invoices section.

Merchants can send payment links to customers by clicking the Generate Invoices and Send Links button within Generate Invoices section.

All the generated Invoices are listed within the Invoices section, allowing merchants to view payment status, send payment notifications, and access additional details for each invoice. In addtion, Merchants can send reminders or perform manual payments by clicking on the three dots next to each invoice and selecting Payment Reminder or Manual Payment, respectively.

The Transactions section provides an overview of financial activities, including total generated, total received, and net balance. A detailed table presents transaction history with essential details such as transaction state, amount, and order number.

Yes, merchants can track their actions through the Action Listings section on the Ottu dashboard. This section provides lists of new contracts, renewed contracts, terminated contracts, manual payments, and advance payments, allowing merchants to manage their activities effectively.

Merchants can rollback actions by clicking on the three dots or action button at the end of each row in the respective listings included under Action Listings then selecting the rollback option provided. This allows merchants to undo the action and revert to the previous state if needed.

Yes, merchants can only choose the period for previewing invoices within the range of the plugin activation date until the current month. This ensures that invoices are viewed within a relevant timeframe for tracking and management purposes.

Yes, you can customize the notification language for tenants in Ottu's Real Estate Plugin. When adding a new tenant, you have the option to choose their preferred notification language. This ensures that all notifications regarding contracts, payments, and other relevant details are delivered in the language preferred by the tenant.

  • You can send notifications for all generated invoices with a single click on the Notify Payments button within the Invoices section. This feature streamlines the process of notifying tenants about pending payments.

Yes, Ottu's Real Estate Plugin is designed to handle multiple properties and contracts simultaneously. Through Property Management section.

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